Terms, conditions and cookie policy

Privacy Policy & cookies

Information we collect

This section details the information we may collect about you. We explain why, and how, we use it in later sections.

Account information

If you decide to create an account or enquire about one of our listings or services, we’ll ask you to provide us with some specific information, for example:

• Basic personal details – such as name, title and date of birth;
• Personal contact details – such as home address, delivery address, home phone number, mobile phone number, and email address;
• Payment details – such as your bank account and payment card information.

Lawful basis for processing

We only process personal information where we have a lawful basis for doing so, such as the following:

• User consent – This is where you have given us explicit permission to process personal information  for a given purpose. For example, if you complete one of our general enquiry forms, we would ask for your consent if we wanted to use your personal information for any other purpose. You have the right to withdraw this consent at any time. You can manage your preferences within your account or by contacting customer services.
• Contractual necessity – This is where we have to process personal information to meet our contractual obligations.
• Legal obligation – This is where we have to process personal information in order to comply with the law. For example, we process and retain customer invoice information to comply with financial regulations.

How we use your personal information

We collect personal information for eight main reasons:

1. To provide our service – We require some of your basic personal information so our services work as you would expect, for example,  booking one of our listings.
2. To improve and maintain performance – In order to provide you with the best possible user experience, we need to make sure that our products and services work as they should. Using personal information helps us understand how our readers use our Sites so we can make improvements.
3. To bill our customers – We, along with our authorised payments processors, securely process your payment information to take payments, give refunds and to detect and prevent fraudulent activity. We will also update your payment information in the event that a payment is unsuccessful. You can manage your payment information at any time by contact page form.
4. To monitor compliance with our policies and terms  – We monitor for breaches of our terms and conditions and copyright policies. Sites. We also monitor activity on our Sites to detect and prevent invalid or fraudulent traffic.

Who we share your personal information with

We disclose personal information to facilitate the running of our business or to provide specific services you have requested. Commonly, we will disclose information to:

• Service providers – We engage service providers who help to support our business and improve our products. These service providers include, for example, fulfilment providers for bookings. We also work with a number of distribution partners to deliver subscriptions. We have contracts in place with these data processors and they can only use your personal information under our instruction.

We use Tokeet services for inquiry, booking and billing. Read more about their Privacy policy here .

Information about cookies

Cookies are small text files which a website may place on your computer or device when you visit a site. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons, pixels or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

When you accept cookies, this helps make the site better by remembering your preferences, customising content or ads, and enhancing your experience of our premium news, insight and analysis. We will only read or write cookies for the preference level you set. Cookies set prior to when you changed your settings will still be on your computer and you can remove them using your browser settings.

We use a cookie to remember your cookie preferences. This means:

• If you delete all your cookies you will have to update your preferences with us again
• If you use a different device, computer profile or browser you will have to tell us your preferences again

Some cookies are essential for the operation of our site. This includes cookies for the following purposes:

• Billing – if your subscription is provided by your employer or educational institution under a group subscription, we use cookies for the purposes of measuring activity and billing.
• Performance – we use these cookies to monitor Site performance. This allows us to provide a high quality experience by quickly identifying and fixing any issues that arise. For example, we might use performance cookies to track error messages, and to determine improvements to our Sites.
• Your device – we use cookies to understand what type of device you are using to show you the best version of the site.

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas, and  billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

Third party cookies on our Sites

We also use third party cookies on our Sites that fall into the categories above (“third party cookies”) for the following reasons:

• to help us monitor traffic on our Sites (like many companies, we use Google Analytics to do this);
• to identify fraudulent or non-human traffic;
• to assist with market research;
• to improve Site functionality;
• to monitor compliance with our terms and conditions and copyright policy.

You can read more about cookies .at:
http://www.allaboutcookies.org

Google Analytics

Information about Google Analytics and to opt out of it is found by visiting;
https://tools.google.com/dlpage/gaoptout

How we keep your personal information secure

We have appropriate technical and administrative security measures in place to help ensure that our users’ information is protected against unauthorised or accidental access, use,  alteration, or loss.

Your rights

Under data protection laws, you have rights as an individual in relation to the personal data we hold about you. These rights include:

• The right to object to direct marketing
• The right to access the personal data that we process about you;
• The right to request the deletion of your personal data;
• The right to request the rectification of your personal data

You can exercise these rights through your account or by contacting

Our Sites contain links to third party websites which are not subject to this privacy policy. We are not responsible for their content, use of personal information, or security practices. If you have a query in regards to the processing of your personal information, please contact us here.

This website is owned by:

CGM-PATRIMONIA.SRL

CUI 38136167

Craiova, Jud Dolj Cod. Romania.

All right reserved!